STEPPING INTO MANAGEMENT.
Questions 1 to 20: Select the best answer to each question. Note that a question and its answers may be split across a page
break, so be sure that you have seen the entire question and all the answers before choosing an answer.
1. _______ management theory suggests we should encourage team building and listen to new ideas.
A. Organizational development
C. Management as discipline
2. _______ theory works to increase the health of work processes, communication, and shared goals.
A. Management as discipline
D. Organizational development
3. _______ supported simplification and decentralization, with emphasis on quality improvement.
4. _______ consists of determining whether plans are being carried out and progress is being made toward
5. Resource allocator is one of the _______ roles.