Intro To Operations Management
Case Study: South Town Medical Center
1. Analyze the data in Figure 11.22 and, using the appropriate control chart, determine whether the system is in control.
2. Using the data in Table 11.12, develop appropriate control charts to determine whether the coding process is under control for each doctor.
3. Suggest recommendations to reduce billing errors.
Case Study: South Town Medical Center
1. Analyze the data in Figure 11.22 and, using the appropriate control chart, determine whether the system is in control.
2. Using the data in Table 11.12, develop appropriate control charts to determine whether the coding process is under control for each doctor.
3. Suggest recommendations to reduce billing errors.
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