Discuss the importance of proper Leadership & Management
Question Score: 0 of 1 pt Test Score: 40% (8 of 20 pts)
Fred Hassan advised leaders who want to bring about change to be authentic, that is, real. Which of these is an example of this quality?
(a) There is theft going on in a warehouse, and the supervisor confronts the person she suspects in front of the other employees
(b) A boss strives to establish a customer service culture
(c) An executive gives bonuses to his top salespersons
(d) A junior executive closes a deal his boss has been working on for months
(e) A manager pitches in and helps when one of his staff is absent
Question Score: 1 of 1 pt Test Score: 40% (8 of 20 pts)
Philip notices that employees of the South Korean company he is working with bow when they greet each other. Philip also begins to bow to those he meets. What is Philip displaying?
(a) Slow empathy
(b) Keeping the sacred centre intact
(c) Cognitive cultural intelligence
(d) Physical cultural intelligence
(e) Leadership in culture change
Question Score: 0 of 1 pt Test Score: 40% (8 of 20 pts)
Selma is 57 year old and uses a wheelchair. She works as an architect for the Federal Emergency Management Agency (FEMA). Recently, the government wanted to replace Selma with a new employee that would that work for less money. Which of these protects Selma in this situation?
(a) The Consolidated Omnibus Budget Reconciliation Act
(b) Workforce Investment Act
(c) Executive Order 13166
(d) Lilly Ledbetter Fair Pay act
(e) Age Discrimination in Employment Act
Question Score: 1 of 1 pt Test Score: 40% (8 of 20 pts)
Jonathan works at Citgo Economic Solutions as a researcher. His behavior at work and his interactions with other employees are sometimes affected by the fact that he does not like his job very much. For some time, Jonathan has let the fact that he dislikes his job affect the quality of his work as well as his relationships with his co-workers. Which of the following BEST describes Jonathan situation at works?
(a) Jonathan finds fault with his coworkers culture
(b) Jonathan has let his dissatisfaction with his job negatively affect his attitude
(c) Jonathan finds fault with his coworkers’ mores
(d) Jonathan finds fault with his coworkers’ norms
(e) Jonathan finds fault with his coworkers’ folkways.
Question Score: 1 of 1 pt Test Score: 40% (8 of 20 pts)
When Harold Forsythe walked right to the front of the line at the supermarket, cutting ahead of those who has been patiently waiting, those who had been waiting gasped in astonishment-They couldn’t believe that Harold had violated what they assumed everyone knew to be part of society’s_______.
(a) Values
(b) Folkways
(c) Cultural norms
(d) Cultural mores
(e) Attitudes
Question Score: 0 of 1 pt Test Score: 40% (8 of 20 pts)
Priscilla is hoping to get a contract from a company run by Hounda. Hounda is naturalized American citizen from Iran and is a Muslim. What should Priscilla consider when negotiating with Houda?
(a) Current innovations
(b) Cultural leadership
(c) Ethics
(d) Subculture
(e) Language
Question Score: 1 of 1 pt Test Score: 40% (8 of 20 pts)
The relationship between organizational culture and organizational performance can be measured by what?
(a) The competing values framework
(b) Sacred symbols
(c) Hofstede’s Dimensions of Culture
(d) Attitudes and norms
(e) The GLOBE chart
Question Score: 0 of 1 pt Test Score: 40% (8 of 20 pts)
Ralph is investigating new materials for his manufacturing process that produce 50% less waste than the materials the currently uses. What kind of organizational culture does Ralph’s company have?
(a) Service-oriented
(b) Innovative
(c) Sustainable
(d) Diverse
(e) Ethical
Question Score: 1 of 1 pt Test Score: 40% (8 of 20 pts)
People must understand their own and others cultures in order to work together effectively. Why this is is this statement true?
(a) Culture guides people’s behavior
(b) Business leaders need to take cultures and diversity seriously
(c) Business is increasingly done globally
(d) A strong organizational culture must combine different national cultures
(e) Employees within a single organization have different needs and habits