Discuss ICT Services Management

General Information

The purpose of this assignment is to select and discuss relevant online resources that exemplify the application of the topic(s) nominated each week (1 – 10). This assignment can (and should!) be completed progressively (i.e. each week).   There are ten (10) tasks, one for each week:  these are detailed below and in the template.

The assignment is marked out of 30 and forms 30% of your total course marks.

Note that late penalties apply (5% of the total available marks per calendar day late or part thereof).  Assignments received 14 days or more after the due date will not be marked and will receive zero. Students may apply for extensions but must provide documentary evidence to support their request (for example, a medical certificate).  Short extensions of one to two days will be considered as long as students include their nearly completed assignment (i.e. one or two tasks to yet be completed) in their extension request.

It will be necessary for students to use literature/online resources to complete this assignment, so please ensure you cite and reference any such materials using the Harvard format.  Plagiarism detection will be used in this assessment.

It is VERY important that you do not copy content directly from either the text or Internet resources:  this assignment is to be in your own words.  You will lose marks if you do not use your own words!  Actual plagiarism will result in the instigation of the student misconduct process.

What do I need to do?

Download the template.  There are ten (10) tasks, one for each week:  the tasks are detailed below (and also in the template file).

Each task requires you to collect and summarise two (2) online resources.  Each resource summary should be a maximum of 150 words.  You should collect interesting and relevant resources that address the task.   These can include online blog posts, trade and academic articles.  The resources should be substantial and contain information directly pertinent to the task.  The textbook and sites such as Wikipedia and HowStuffWorks are not suitable resources.

For each task, there is a table to complete in the template.  Please fill in the information required and submit the document via this page by the due date.