Develop a synopsis of your outcomes for acquiring, developing, training, and leveraging on human capital within your organization.

For this assignment, review the feedback you received from your instructor on each submission developed during this course. Develop a synopsis of your outcomes for acquiring, developing, training, and leveraging on human capital within your organization. You are not required to submit each assignment again, but you are required to evaluate your assignment, the feedback you received, and develop a synopsis of your take-away from the process. Integrate any plans for preparing for a position as an HR specialist or manager within an organization.

APA format is not required, but solid academic writing is expected.

Acquiring Employees

Needs Assessment

The organization should look at cybercrime awareness and skills to the employee to improve their knowledge of cybercrime and make the organization safe from cyber-attacks. This need is due to the technological advances and computerization of business processes. Cybersecurity awareness is important to protect the organization and employees of unsuspecting potential crimes from cybercriminals (Association, 2013). The organization should organize for employee awareness and training programs to enrich their knowledge and protect the organization systems and information against computer attack. The move will enable the organization to acquire more technology as it ensures the safety of the technological devices and organizational information. The ICT department should include cybersecurity training as a qualification for new employees to the department.

The levels of IT attacks are rising, and one attack can cost an organization a huge sum of money and the risk of losing important and sensitive information. Cybersecurity information and awareness are essential in minimizing the possibility of these attacks on the organization. Training the employees ensures that the goal of preventing attackers from targeting and infecting the organizational systems is reduced.

Information about the organization’s products is important for the employee knowledge about the products they handle. Adequate product knowledge helps the organization in making improvements to the product and higher revenues from the employee based sales. The distribution and marketing departments in the organization should organize regular training to ensure that the employees have updated information on the company products. The employees for improved knowledge need training on product information, and it will help the organization increase its scope of the market from the increased employee awareness (Schifferstein, 2008).

The human resource department should include the requirement of new employee recruits having basic knowledge about the company products to increase the level of product knowledge.

Company products are subject to changes in production and branding. An organization can come up with new products to meet a need in the market. Therefore, the firm should ensure that its employees are updated on the changes in their products and in case a new product is introduced into the market. It is important as it prevents employees from giving misleading information about the products to potential customers.

Fire response and general emergency preparedness are important areas of improvement that an employee needs the knowledge and skills to handle the situations. The organization has the mandate to ensure that the employees have basic first aid skills and are ready for emergencies. These activities improve the safety of working places and ensure that the employees feel secure at the organization (Sung & Ashton, 2015). It is also important to the employee as they learn basic skills to deal with fire breakouts and emergency circumstances. Basic first aid and emergency handling skills should be made a requirement in the organization’s recruitment process to ensure that employees have this skill and reduce the training costs. Through inclusion in the employee acquiring process, organizations will ensure employee safety and security.

 

 

 

 

 

 

Functions	Department Needs	Tasks	Current Training
Cyber Security	The ICT department should ensure that employees have basic cybersecurity skills to avert cybercrimes and attacks.	The employees should ensure that they complete the IT training to gain relevant skills and knowledge.	Training on the importance of cyber awareness should begin, for employees to understand the need for these skills.
Product knowledge	The marketing department should equip workers with the product knowledge to increase product awareness.	Handle products differently and ensure they have adequate knowledge about all organizational product.	The department should commence training on the available products to increase product knowledge among employees.
Basic life skills	The management should provide training employees with basic first aid and fire prevention skills.	Employees should ensure that they have the basic life skills to improve the safety and security of their workplace.	Training on first aid is needed for employees to assist one another in case of emergencies.

 

 

 

 

Job Description

The ICT specialist position is vacant in the organization. Technology is dynamic, and its evolution is fast. An ICT specialist is important in ensuring the security of the organization’s technological devices and the safety of employee information as they use the devices, through operating, maintaining and designing technology products. A highly qualified individual is needed to fill the vacant position. The duties of the specialist include database administration, software development, network management, and conduct training on IT awareness among the employees (Blanton, 2016). The specialist will need to determine the best system or plan for integration of multiple systems to ensure that the system used is the most effective to the organization. He will also design systems and give technical support to employees in case o IT issues.

Requirements

The specialist must have a bachelor’s degree or above in either software engineering, information science, computer science or information technology.

He must have adequate demonstrated knowledge about cybercrimes.

He must have two years’ experience in an ICT department.

He must have a certification on one technology (Microsoft, Cisco or Oracle).

The specialist must understand the different programming languages and experience in various types of hardware and software.

The specialist is also required to have leadership, communication, time management and teamwork skills to help carry out his work efficiently and interact with other employees to resolve IT issues in the organization.

 

References

Association, I. S. (2013). Transforming cybersecurity: using COBIT 5. Rolling Meadows: ISACA.

Blanton, S. (2016). Information Technology Project Management. Cambridge: Cengage Learning US.

Schifferstein, H. (2008). Product experience. Boston: Elsevier Science.

Sung, J., & Ashton, D. N. (2015). Skills in Business: the Role of Business Strategy, Sectoral Skills Development, and Skills Policy. London: SAGE.

 

 

 

 

Instructor’s Comment.

Your paper included the informative information that is related to the assignment but the formatting of your paper is off (see page 4) proofread your paper, good use of references