Describe the channels of communication used by the firm’s leadership.
When a potential crisis is realized, the news may come from the leader’s own investigations, a consultant, or from subordinate leaders or personnel. In any case, the challenge is then to determine the cause(s) of the potential crisis, prepare a remedy(ies), and communicate the remedy(ies) through appropriate communication channels to subordinate leaders and personnel.
Resolving the cause or causes of the potential crisis will require a candid conversation between all persons involved in the planned change and their leaders. From these conversations, a resolution plan can be designed, and the implementation plan can be communicated through channels to leaders and other personnel.
For this assignment, research and select a large organization that recently went through a significant planned change that was not successful. Extend your research to discover how the organization eventually resolved the crisis.
After carefully considering the facts of this event, write a paper reporting on the experience of this organization addressing the following:
- Analyze what occurred within the firm leading to the crisis.
- Describe the channels of communication used by the firm’s leadership.
- Recommend the proactive leadership measures you would have provided and implemented to prevent the crisis. If the crisis was unforeseen, what would you have done to limit and end the crisis?
Support your assignment with at least three scholarly resources. In addition to these specified resources, other appropriate scholarly resources, including seminal articles, may be included.
Length: 5-7 pages, not including title and reference pages APA 7 FORMAT