Define the channels of communication

Correct Answers Highlighted Below

 

PART 1

 

 

 

1. Norman and Fredrick seem to argue all the time. Coworkers describe

 

 

 

the two as hotheads, but recognize that the two men seem to like

 

 

 

sparring and are very close friends. Their conflict style is best

 

 

 

described as [4 pts.]

 

 

 

 

 

A.   nonintimate-aggressive.

 

 

 

B.   nonintimate-nonaggressive.

 

 

 

C.   intimate-aggressive.

 

 

 

D.   intimate-nonaggressive.

 

 

 

 

 

 

 

2. Rhonda complains to Collin that she’s tired of their weekend routine.

 

 

 

Irritated, Collin snaps back that he’s tired of her complaining. Their

 

 

 

conflict pattern reflects which of the following conflict styles? [4 pts.]

 

 

 

 

 

 

 

A.   complimentary

 

 

 

B.   symmetrical

 

 

 

C.   tangential

 

 

 

D.   conditional

 

 

 

 

 

 

 

3. Almost all messages have [4 pts.]

 

 

 

 

 

 

 

A.   a content dimension.

 

 

 

B.   a relational dimension.

 

 

 

C.   both content and relational dimensions.

 

 

 

D.   no dimensions unless the communicators intend them to.

 

 

 

 

 

 

 

4. Skillful, integrated communicators are characterized by [4 pts.]

 

 

 

 

 

 

 

A.   a conscious focus on communicating effectively.

 

 

 

B.   a greater degree of sociability.

 

 

 

C.   communicating competently without needing to think constantly about how to behave.

 

 

 

D.   exposure to a wide range of communication styles.

 

 

 

E.   others helping them out.

 

 

 

 

 

 

 

5. Maslow’s hierarchy of needs is important to the study of interpersonal

 

 

 

communication because [4 pts.]

 

 

 

 

 

 

 

A.   we all have needs.

 

 

 

B.   we can’t understand our needs without communication.

 

 

 

C.   communication is usually necessary to meet each level of need.

 

 

 

D.   communication was Maslow’s greatest need.

 

 

 

E.   the need for communication is the sixth “hidden” need.

 

 

 

 

 

 

 

6. Some of the characteristics that make relationships more interpersonal

 

 

 

than impersonal are [4 pts.]

 

 

 

 

 

 

 

A.   frequency and proximity of communication.

 

 

 

B.   quantity over quality.

 

 

 

C.   how important the content of talk is to both of you.

 

 

 

D.   uniqueness, irreplaceability, and interdependence.

 

 

 

 

 

 

 

7. Effective communicators have been found to [4 pts.]

 

 

 

 

 

 

 

A.   have a consistent set of five behaviors they can call up at will.

 

 

 

B.   have a wide range of behaviors from which to choose.

 

 

 

C.   exhibit behaviors that are predictable by their partners.

 

 

 

D.   exhibit unique behaviors more often than less effective communicators.

 

 

 

E.   frequently rehearse about 20 behaviors until they get them right for any interaction.

 

 

 

 

 

 

 

8. Identity and communication are related in that we [4 pts.]

 

 

 

 

 

 

 

A.   gain an idea of who we are from the way others communicate with us.

 

 

 

B.   are drawn to communicators who test and challenge our identity.

 

 

 

C.   find others’ identities become our own through communication.

 

 

 

D.   control communication with our identity.