Commonly-held negative view of conflict

Question 1. Question: According to the text, when it comes to managing conflict, most people:

A) need to “learn” conflict skills

B) are intuitively skilled

C) take classes on conflict so they are exceptionally skilled

D) will confront any issue that arise

E) are not influenced by their families of origin

Points Received:

2 of 2


Question 2. Question : Which of the following is NOT an essential feature of Wilmot and Hocker’s definition of interpersonal conflict?

A) an expressed struggle

B) independence

C) incompatible goals

D) scarce resources

E) interference

Points Received:

2 of 2


Question 3. Question: Terry and Pat have been in a committed romantic relationship for the last five years. Both an increased intensity and frequency of conflict have characterized their relationship. Recently both of them have become less invested in the relationship and have sought out others to fulfill some of their needs for affection, inclusion, and control. Basically, they don’t rely on each other for much and have come to expect less and less from each other. Terry and Pat’s choices reflect which of the five features that contribute to destructive conflict.

A) Escalatory spirals

B) Avoidance patterns

C) Retaliation

D) Inflexibility and rigidity

E) A competitive system of domination and submission

Points Received:

2 of 2


Question 4.Question : Suki and Laura are best friends. Laura feels betrayed because Suki is so caught up in her new relationship with her boyfriend that she doesn’t appear to have time for Laura. In this instance, the conflict is fueled by:

A) interdependence.

B) perceived incompatible goals.

C) low self-esteem.

D) avoidance of the issues.

E) perceived scarce resources

Points Received:

2 of 2


Question 5. Question : A spiral that moves only in one direction – upward and onward – is an example of a(n) ______________ spiral.

A) devitalized

B) regressive

C) progressive

D) escalatory

E) aggressive

Points Received:

2 of 2


Question 6. Question : Which of the following is a potential benefit of conflict for interpersonal relationships?

A) Partners increase understanding of each other.

B) One partner can prove how right s/he is.

C) You never need to look at another person’s point of view.

D) The relationship can end and you can be free to pursue other goals.

E) Participants can figure out why the other is wrong.

Points Received:

2 of 2


Question 7. Question : According to your text, __________ criticize more than __________.

A) adults/children

B) men/women

C) women/men

D) students/teachers

E) friends/romantic partners

Points Received:

2 of 2


Question 8. Question : Wilmot and Hocker discuss several benefits of improving your conflict management skills. Which of the following is one of those benefits?

A) You can learn to always get what you want.

B) You will finally learn how to avoid all conflicts.

C) People around you will benefit from your improved skills.

D) You can improve your relationships.

E) C and D

Points Received:

2 of 2


Question 9. Question : Most expressed struggles are activated by:

A) internal stress.

B) ambivalence

C) conflicting internal dialogues

D) a triggering event.

E) apathy

Points Received:

2 of 2


Question 10. Question : Adam was taking a public speaking class and was angry with his instructor. All of his friends were getting good grades except him, and they all told him that he made the best presentations. The instructor’s evaluations of his presentations all stated that they were amusing, but were also provided an inadequate explanation of the topic. Adam asked his instructor why all his friends (all his friends in the class happen to be females) were getting good grades and he was not. Adam thought he was learning to be a better speaker and that the instructor was biased towards the females, being one herself. However, Adam did not realize that there were other males in the class getting good grades. This conflict escalated because of:

A) incompatible goals.

B) scarce resources.

C) the perception of interference.

D) the expressed struggle.

E) none of the above

Points Received:

0 of 2


Quiz 2

Question 1. Question : Which of the following statements BEST describe an aggressive family?

Snide comments are an acceptable form of communication.

If someone has a concern, don’t respond to it.

Strong feelings are seen as normal and are allowed.

Have an audience present when you engage someone.

Deal with people directly.

Question 2. Question : Which of the following statements is NOT a commonly-held negative view of conflict?

harmony is normal and conflict is abnormal

disagreements are the same thing as conflicts

if someone is rigid in conflicts they may have too little power

conflict should never be escalated

a good conflict is a nice conflict

0 of 2


Question 3. Question : The following statement by Justin about a conflict with his sister Shannon is an example of which of the conflict metaphors below? “The next time she says something about my lifestyle I’m likely to blow longer and louder than a Mt. St. Helen’s eruption.”

conflict is a trial

conflict is an act of nature

conflict is a balancing act

conflict is warlike and violent

conflict is like a dance




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