business administration Capstone

Business Admin. Capstone (BUS499005VA016-1204-001)

Week 3

  • Assessing Your Organization
    books and journals scattered on table
  • WELCOMEWelcome to Week 3! This week, we will turn our attention away from the external factors affecting a business and focus more on the internal factors. As with the external factors, you will see that an ounce of prevention is worth a pound of cure in making sure that each piece of a business is running smoothly.
  • TO-DO LIST0%
    Learn: Read Chapter 3 in Strategic Management: Concepts and Cases: Competitiveness and Globalization. Learn: Review the PowerPoint and notes files. Practice: Complete Mindtap: Toyota. Discuss: Complete the discussion, Strong Brands. Assignment: Submit the Strategic Management and Strategic Competitiveness assignment, due this week. Career: Update your resume.
  • LEARNReadings
    • Chapter 3, “The Internal Organization: Resources, Capabilities, Core Competencies, and Competitive Advantages,” in Strategic Management: Concepts and Cases: Competitiveness and Globalization.
    • Week 3 PowerPoint
    • Week 3 PowerPoint Notes
  • VIDEO QUIZ: TOYOTA (CH 3) In this short video you will see concepts from this week’s readings applied to the company, Toyota. Answer the short quiz to test your knowledge.
  • WEEK 3 DISCUSSION 1Strong Brands
    Click the link above to get started with the weekly discussion. If you need help with completing discussions, please watch this video for more information.
  • STRATEGIC MANAGEMENT AND STRATEGIC COMPETITIVENESS
    Strategic Management and Strategic Competitiveness
    Overview
    Choose one public corporation in an industry with which you are familiar. Research the company on its own website, the public filings on the Securities and Exchange Commission EDGAR database, the University’s online databases, the Nexis Uni database, and any other sources you can find. The annual report will often provide insights that can help address some of these questions.
    Requirements
    Write a four- to six-page paper in which you do the following:

    • Assess how globalization and technology changes have impacted the corporation you researched.
    • Apply the industrial organization model and the resource-based model to determine how your corporation could earn above-average returns.
    • Assess how the vision statement and mission statement of the corporation influence its overall success.
    • Evaluate how each category of stakeholder impacts the overall success of this corporation.
    • Go to Basic Search: Strayer University Online Library and locate at least three quality references. Note: Wikipedia and similar Websites do not quality as academic resources.
    • Use the Assignment 1 Template [DOCX] to ensure that your assignment meets the above requirements.
      Your assignment must follow these formatting requirements:
    • This course requires use of new Strayer Writing Standards (SWS). The format is different than other Strayer University courses. Please take a moment to review the SWS documentation for details.
    • Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow SWS or school-specific format. Check with your professor for any additional instructions.
    • Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
    • The specific course learning outcome associated with this assignment is the following:
    •  Determine the impact of globalization and technology changes, strategic models, vision and mission statements, and stakeholders on a corporation’s success.
    • Grading for this assignment will be based on answer quality, logic and organization of the paper, and language and writing skills, using the scoring rubric.

Approach & Theory of Organizational Communication

After reading Attached chapters 2 and 3 of Brewer and Westerman (2018), watch the TedTalk, Lead like the Great Conductors, by Itay Talgam (link below).  Based on your understanding of classical and humanistic approaches to organizational communication, choose one conductor reviewed in Talgam’s talk and critically analyze their approach to conducting an orchestra.

Relate your analysis to one theory/approach discussed in the chapters in order to demonstrate your understanding of the content and your ability to apply it to practical situations.

As you watch the TedTalk, keep the following question in mind: How do a conductor and orchestra correlate to an organization?  By doing so, you will be able to identify specific approaches and theory to organizational communication.

https://www.ted.com/talks/itay_talgam_lead_like_the_great_conductors

The post should be 350-400 words.  Also, need 2 responses (100-150 words each)

Intellectual Property Flowchart

Module 04: The role of intellectual property rights and responsibilities in business.

Competency:

Analyze the impact of intellectual property on business functions.

Scenario:

Your U.S. based company is a new start-up and they sell packaged consumer goods from dish detergent to fabric softener to air fresheners. They want to become the one-stop-shop for all household cleaning needs. Every product is guaranteed to be organic, sustainable, environmentally friendly, and will cost only $4.50 each. You work in the legal department and are assigned the duty to research what it will take to protect the company’s intellectual property rights; specifically, a trademark for their logo.

Instructions:

  • Prepare a flowchart in Microsoft Word for the given business situation that analyzes the impact intellectual property has on various business functions.
    • Address the following using full detail and text within the flowchart:
      1. Start the flowchart by identifying the different intellectual property opportunities available to the company (such as registering trademarks, trade secrets and patents) and the process a company needs to undertake to secure its rights to those assets.
      2. Next, include in the flowchart the requirements to maintain intellectual property protections (such as renewal efforts) under federal, state (students should use their own state of residence regulations) and international laws as well as any other practical measures the company should undertake to protect their intellectual property rights.
      3. Provide a summary to the flowchart with an assessment of the impact of the digital era on intellectual property rights that the company needs to consider.
  • Use at least three credible sources. These should be cited and in APA format.

Discuss Financial Principles and Reimbursement

Overview: As you complete each section of your final project, remember that you are assuming the role of hospital administrator, so you will identify the important elements of healthcare insurance plans and the overall impact of financial management principles. Financial principles to focus on include the elements of the revenue cycle, types of reporting, and the financial data that is needed for hospital administrators to evaluate the cost and quality of processes.

Prompt: Submit a draft of the Financial Principles and Reimbursement portion of your research and analysis.

. Financial Principles and Reimbursement:

a) Reimbursement Strategies: What is the impact of case rates and management utilization data on pay-for-performance incentives? Be sure to provide support for your response.

b) Reimbursement Methods: Analyze reimbursement methods, describing the advantages and disadvantages of each method in terms of strategic planning for operational performance. For example, why might one method be more advantageous than another at a hospital or at a physician’s office?

c) Financial Management Principles: Compare and contrast financial management principles such as financial data that describe financial performance of revenue reimbursement, benchmarking of industry standards, payer-mix breakdown of payers, and case rate and utilization rate data used to evaluate operational performance.

d) Accounts Receivable: What are the challenges associated with collecting payments for the accounts receivable or collections department, and what is the significance of monitoring cash flow and days in accounts receivable in terms of reimbursement?

e) Teamwork Principles: Compare and contrast collaborative teamwork principles to most effectively develop strategic planning that involves crossdisciplinary teams. In other words, what principles work best for teams where individuals are from both clinical and non-clinical departments? What are some of the challenges this might present for cohesive collaboration? Be sure to provide support for your response.

f) Maximizing Reimbursement: Generally speaking, to what extent do you feel healthcare organizations utilize case rates and management utilization to maximize reimbursement from both government and third-party payer payment systems? Be sure to provide support for your response.

Guidelines for Submission: Your draft of the Financial Principles and Reimbursement portion of the research and analysis should be 2–3 pages in length and should be double-spaced in 12-point Times New Roman font with one-inch margins. All citations and references should be formatted according to current APA guidelines. Include at least two references.

Rubric for assignment attached as well as rubric for final project.

Human Resources Management Project

This course project will help you design and formulate a compensation and promotion plan that will promote corporate goals in organizations.

See the attached guide to planning and implementing a total rewards system.

The course project will be a powerpoint presentation (around 10-15 powerpoint slides) where you will formulate a compensation/promotion plan for your hypothetical company.

You will submit a PowerPoint explaining your plan.

I will attach a sample project below so you can see how the PowerPoint should look.

This course project will help you design and formulate a compensation and promotion plan that will promote corporate goals in organizations.

See the attached guide to planning and implementing a total rewards system.

The course project will be a powerpoint presentation (around 10-15 powerpoint slides) where you will formulate a compensation/promotion plan for your hypothetical company.

You will submit a PowerPoint explaining your plan.

I will attach a sample project below so you can see how the PowerPoint should look.

Managing Budget Variances/

Competency

Analyze operational budget drivers and variances.

Scenario

You are a sales manager responsible for the midwestern U.S. division of a grab and go style, limited-item restaurant chain that specializes in breakfast items, such as donuts and other bakery items, egg-based sandwiches, coffee, etc. Through the first three months of the fiscal year, the net sales revenue for the midwestern U.S. division has been 5% below budget combined across all items. Your supervisor, the head of sales for the entire U.S., has requested that you investigate the situation and make recommendations to prevent further revenue declines and increase sales revenue enough in the upcoming months to get back to the budgeted amount for the total year.

The business analyst supporting your sales team has prepared a set of budgets for review Click for more options

. The data includes the original master budget for the year and the sales figures for the completed quarter with variance amounts. The analyst has also provided the sales plan with mix information (i.e. price and quantity sales budgets along with variances for the quarter). The file also includes promotional metrics showing historical sales volume increases resulting from advertising and loyalty rewards.

Instructions

Write a memo summarizing your analysis of the variances to budget.

  • Describe at least two issues identified in your analysis;
  • Discuss at least two recommendations to prevent further declines in sales revenue and recover the unfavorable revenue variance from the first quarter;
  • Include a justification for your recommendations versus other possible options and describe the potential risks; and
  • Include supporting detail such as tables, calculations, or a revised forecast copied from Excel as appendices with the memo.

Evaluate Ethical/Legal Aspects Of Management

 

Getting Started

As you saw in the last workshop, leaders cast light when they master the ethical challenges of leadership. They cast shadows when they abuse power, hoard privileges, mismanage information, act inconsistently, misplace or betray loyalties, or fail to assume responsibilities. This assignment will help you examine your perceptions regarding the ethical dilemmas faced by leaders and examine some light-casting qualities depicted by ethical leaders.

Upon successful completion of this assignment, you will be able to:

  • Identify legal and ethical leadership dilemmas that effect managerial decision making.
  • Distinguish leadership actions that cast light from those that cast shadows.
  • Examine the guidelines offered by the world and the Bible for ethical living.
  • Distinguish behavior accepted by those serving the world from behavior by those serving Christ.

Resources

  • Textbook: Meeting the Ethical Challenges of Leadership
  • Article: White’s Biblical Principles
  • Website:Whistleblower Protection
  • Article: Whistle Blowing in the Public Sector

Instructions

  1. Review the rubric to make sure you understand the criteria for earning your grade.
  2. Review Chapters 1 and 3 in Meeting the Ethical Challenge of Leadership textbook.
  3. Read Chapter12 – Focusing on the Three Stages of a Crisis, Practice Transparency and Blowing the Whistle: Ethical Tension Points in Meeting the Ethical Challenge of Leadership textbook.
  4. Read White’s Biblical Principles. : https://brightspace.indwes.edu/content/enforced/120839-3FA2020MGMT-512-01A/White%27s%20Principles%20512.pdf?_&d2lSessionVal=pdnShIhg4mzJ8SLhlsbc2QSXY&ou=120839
  5. Read the article Whistle Blowing in the Public Sector. : https://www.scu.edu/government-ethics/resources/what-is-government-ethics/whistle-blowing-in-the-public-sector/

The impact of Covid on business communication

The impact of Covid on business communication…what else could we write about? Here is a question about business communication and how we might deal with the current pandemic.

Here is the prompt:  3500_EXAMPLE_MEMO_2020.pdf 3500_EXAMPLE_MEMO_2020.pdf – Alternative Formats

Be sure you read the question many times, so you understand what your writing should accomplish.

You can get some helpful information by examining the EXAMPLE/sample memos I provided and by reviewing the lecture notes and slides.

*Reminder: your Example Memo MUST be written using this question. You are not allowed to pick your own topic or submit a memo using any other topic.

**ADDITIONAL REMINDER: You can write as much as you want, but be sure EVERY EXAMPLE is important;  be certain your writing is effective, clear, error free, and uses several (MANY?) interesting examples.

The impact of Covid on business communication

From time to time, I will add a “Sample Paper” in this section. I will ask a student who wrote a particularly good paper to share his/her paper with the rest of the class. Students have told me they appreciate seeing a sample of a paper that meets all of the requirements; basically they want to know what a good paper looks like. So here are a couple of sample MEMOS for you to consider.  Notice the detailed examples here; notice the depth (including interesting secondary examples), and notice the excellent layout. When your BOSS asks you for ideas, this is the kind of effort you should deliver.

Remember, your memo does not have to look like this or sound like this. Writing has hundreds of individual choices. However, if your memo has a similar look and is written with a similar style, you are definitely on the right track.

Here are a couple of ONE PAGE MEMOS – which you can create – IF the detail and depth are good! Notice the excellent layout, the detail and depth, and interesting EXAMPLES!

306_Student_MEMO_CUST_SERV_SAMPLE_2016.pdf 306_Student_MEMO_CUST_SERV_SAMPLE_2016.pdf – Alternative Formats

<<<<—- THIS MEMO USES A FEW BULLET POINTS, BUT NOTICE THE IDEAS ARE FULLY EXPLAINED AND DETAILED.

Student_Sample_Customer service memo_2016.pdf Student_Sample_Customer service memo_2016.pdf – Alternative Formats

<<<<<— THIS MEMO USE BULLET POINTS BUT THEY ARE NOT DEVELOPED. The ideas are good but the bullet points lead to underdeveloped sections and ideas.

USING BULLET POINTS: memos written WITH BULLET POINTS tend to be underdeveloped. Writers have started to overuse bullet points – thus leaving out essential depth and detail. I guess this is my fault because I allow students to write as much as they want. Some writers think this means they can get away with writing an idea using a bullet point BUT not providing any detailed examples for support. This is the biggest problem using bullet points. (Extra Credit: Send me a well- written email that answers this question: why do students overuse bullet points and whose fault is it? Your email must be effective and clear. Add the class section number (01) to the subject line of the email.)

Memos should be written using fully detailed and developed paragraphs. Use bullet points only to add detailed examples – NOT one or two word ideas. Here is an example of a memo that uses no bullets:

NoBullets_SampleMemo_2018.pdf NoBullets_SampleMemo_2018.pdf – Alternative Formats

What role did Butler’s IS department play?

After careful reading of the case material, consider and fully answer the following questions:

1.  What were the primary reasons for changing the current system at Butler?
2.  What role did Butler’s IS department play?
3.  List the objectives of the pilot.  Were there any problems?
4.  Do you think Butler made the right decision to utilize this new technology?  What implications does this decision hold for Butler’s IT department in the long run?
The assignment consists of several questions about the reading.  Each question may or may not have several parts; each part must be addressed in your answer.  You should use good paragraph structure (thesis, supporting evidence, summary), good grammar, and use your spell-checker.  Do NOT use bullet points, sentence fragments, or graphics.  Some questions (or parts of questions) may appear to be opinion questions.  State your opinion, then provide evidence and reasoning to support your position.

Your evidence may come from the case study itself, our textbook, or outside sources.  If you do use outside sources, you must cite them.  I’m not picky about the format of the citations; they can be in-place, or in notes following the text, and I should have no trouble in finding at least a reference to the source.  If you quote material from the textbook (chapters or case study), simply note the page number from which you got the quote.

As to format, I need only your name and the assignment name at the top in a header.  Page numbers and footers are not required.  Number each answer, but do not repeat the question in your answer.  Use standard margins (1 inch) and fonts no larger than 12pt.  For length, typically these assignments can be answered adequately in approximately one and half to two pages of single-spaced text.

I use Turnitin to check papers.  Make sure your work is original and your own.

NOTE: Butler refers to it’s IT department as IR.  You may consider these two acronyms as synonymous (i.e. IT = IS = IR for purposes of this assignment)

Discuss on Positive Organizational Change

Assignment Content

  1.     To prepare for the Week 2 Assessment, consider a past or current professional experience where a culture change was needed.
  2. Use the professional experience of going from a civilian to military position/lifestyle.

    Using the Organizational Change Chart, outline information about the experience and organization following Kotter’s 8-Step to Change Model as a guiding line.

    Kotter’s 8-Step Change Model

    • Step One: Create Urgency.
    • Step Two: Form a Powerful Coalition.
    • Step Three: Create a Vision for Change.
    • Step Four: Communicate the Vision.
    • Step Five: Remove Obstacles.
    • Step Six: Create Short-Term Wins.
    • Step Seven: Build on the Change.
    • Step Eight: Anchor the Changes in Corporate Culture.