Patient Experience Management

The instructions, the reading, and the template are attached below. Please follow all the instructions carefully. The role that I selected is Patient Experience Management, and the title is Patient advocate. The Managerial report/Briefing statement is also included just in case. Please be sure to put the information into a table format. The template provides all the questions and details that are required.The instructions, the reading, and the template are attached below. Please follow all the instructions carefully. The role that I selected is Patient Experience Management, and the title is Patient advocate. The Managerial report/Briefing statement is also included just in case. Please be sure to put the information into a table format. The template provides all the questions and details that are required.

Milestone One: Persuasive Essay

Okay—you’ve got a drafting plan and a working thesis statement. Those are the basic elements of your persuasive essay. Now let’s add some development (that’ll be your argument)! Rest assured—if your thesis statement or drafting plan changes as you begin shaping the argument, that’s okay.

Please keep in mind that you’ll have an opportunity to work on this assignment until the Sunday 11:59 pm deadline (of your local time zone), so don’t hesitate to revisit it if you need to.

Constructing Your Persuasive Essay Draft

Before you begin, you should refer to the assignment guidelines and rubric below to make sure you’re fulfilling each aspect of the assignment.

We’ll be using the PIE method to structure supporting paragraphs, so feel free to look back over that material. Although this activity only requires five paragraphs, keep in mind that the first draft is only a starting point, and you may wish to expand your paper for the final submission in Module Seven.

Click here to briefly review the PIE method.

Submitting Your Persuasive Essay Draft

Save your work in a Microsoft Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Then, check your writing for errors. Once you have proofread your document, submit it via the Module 5, 5-6 Milestone One: Persuasive Essay Draft link in Brightspace.

Assignment Guidelines and Rubric

Overview: Persuasion is a constant in each of our lives. No matter where we look, what we read, what we see, or who we interact with, we are inevitably going to encounter some form of persuasion. Advertisements want us to buy things. Newspapers and television want to convince us of how we should feel about events. We are put into positions where we must defend our thoughts and beliefs to others, and the process we apply is typically some form of persuasion.

Persuasive writing is one of the most powerful forms of writing—it has the ability to influence one’s thoughts, and also the ability to change one’s mind about a particular issue. The persuasive essay is an ideal tool for supporting an opinion on an issue using researched facts and information. It also gives you the chance to recognize an opposing viewpoint and refute it, noting that those who hold the opposing viewpoint are the intended audience of the piece.

Prompt: For this milestone, you will submit a draft of your persuasive essay. At this point in the course, you have completed activities that will help you transform your essay into a draft. This milestone will help you address critical elements I–III below, which will ultimately inform your final submission of the persuasive essay. You must submit your completed Milestone to the assignment page in Brightspace by the deadline.

Specifically, the following critical elementsmust be addressed:

I. Introduction

This is where readers will have a chance to get an idea of what your essay will be about and what you will prove throughout. Do not give all of your information away here, but give readers a sample of what is to come. Do not forget to review your writing plan to make sure you are hitting all of the points that you planned out, while also stating your claim.

  1. Provide an overview of the issue you have selected, briefly describing main points and your argument.
  2. Compose an engaging thesis statement that explains the argument that you will prove and support throughout your essay. This statement will give direction to your essay and should be well thought out.

II. Body

The body is your opportunity to describe and support your argument in depth. Make sure your thoughts and evidence are clear and organized in a way that is easy for readers to follow and understand.

  1. Be sure that you write multiple paragraphs that are focused, clearly state their intent, and move logically from one to the other, building the thesis argument as the essay progresses.
  2. Your body paragraphs should support your argument by combining thoughts and ideas with evidence from sources. There is no such thing as a right or wrong argument; the key is how it is supported and the quality of the evidence used.
  3. Address and refute any opposing viewpoints to your argument. This is your chance to discredit any opposing views, thus strengthening your own.

III. Conclusion

Think of the conclusion as a review of your argument. Use this section to restate your argument and remind readers of your supporting evidence. Think of this as your last chance to persuade readers to agree with you.

  1. Review your argument. This section should consist of a review of your main points employed to support your argument. Think of this as your last chance to prove your point or your closing arguments.
  2. Your conclusion should articulate insights about your argument established through your essay. This should follow logically from your essay, referring to key points or quotes used to support your argument.

Guidelines for Submission: Save your work in a Microsoft Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Then, check your writing for errors. Once you have proofreadyour document, submit it via the Module 5, 5-6 Milestone One: Persuasive Essay Draftlink in Brightspace.

Consulting Proposal

There is a case study of  CHIMELONG OCEAN KINGDOM: A SUSTAINABLE COMPETITIVE ADVANTAGE?  need to write a Comprehensive Proposal for them

it should address the following information under designated headings: (these headings are not rigid, so choose the ones that work best for your specific client) 1. Cover Page. (Cover letter is not mandatory) 2. Table of Contents 3. Executive Summary. Key takeaways and added value (https://writingcenter.ashford.edu/writing-executive-summary) 4. Introduction – signposting 5. Client Problem and Goals. 6. Project purpose and scope (may collapse 5 & 6 together) 7. Methodology and Process 8. List of Responsibilities 9. Anticipated Outcomes and Benefits (may collapse 9 & 10 together) 10.Project Deliverables. (not solutions – as you do not have them yet !!) 11.Timelines and Milestones 12.Pricing and Terms and Conditions. 13.Any Other Issues 14.Conclusion 15.Consultant’s profile. 16.References 17.Appendices

There is a case study of  CHIMELONG OCEAN KINGDOM: A SUSTAINABLE COMPETITIVE ADVANTAGE?  need to write a Comprehensive Proposal for them

it should address the following information under designated headings: (these headings are not rigid, so choose the ones that work best for your specific client) 1. Cover Page. (Cover letter is not mandatory) 2. Table of Contents 3. Executive Summary. Key takeaways and added value (https://writingcenter.ashford.edu/writing-executive-summary) 4. Introduction – signposting 5. Client Problem and Goals. 6. Project purpose and scope (may collapse 5 & 6 together) 7. Methodology and Process 8. List of Responsibilities 9. Anticipated Outcomes and Benefits (may collapse 9 & 10 together) 10.Project Deliverables. (not solutions – as you do not have them yet !!) 11.Timelines and Milestones 12.Pricing and Terms and Conditions. 13.Any Other Issues 14.Conclusion 15.Consultant’s profile. 16.References 17.Appendices

Project Scope Assignment

NOTE: Refer to the Instructions for Citrix in the Course Materials.The purpose of this assignment is to create a work breakdown structure (WBS) for a given project.  Specifically, complete Case 4.1: Manchester United Soccer Club in Larson and Gray.In addition to the items requested for Question 1 in the case, complete the following for Question 1 using Microsoft Project:Create a list of tasks in Microsoft Project. At a minimum, 30 lowest-level tasks are required. Using Microsoft Project’s task indent tool, create a WBS for your project. Include summary tasks to effectively identify the key areas of work for the project.Ensure that the WBS column is displayed.Respond to Questions 2, 3 and 4 in the case.  Ensure each response includes at least 100 words. APA format is not required, but solid academic writing is expected.While APA style is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center.This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.NOTE: Refer to the Instructions for Citrix in the Course Materials.The purpose of this assignment is to create a work breakdown structure (WBS) for a given project.  Specifically, complete Case 4.1: Manchester United Soccer Club in Larson and Gray.In addition to the items requested for Question 1 in the case, complete the following for Question 1 using Microsoft Project:Create a list of tasks in Microsoft Project. At a minimum, 30 lowest-level tasks are required. Using Microsoft Project’s task indent tool, create a WBS for your project. Include summary tasks to effectively identify the key areas of work for the project.Ensure that the WBS column is displayed.Respond to Questions 2, 3 and 4 in the case.  Ensure each response includes at least 100 words. APA format is not required, but solid academic writing is expected.While APA style is not required for the body of this assignment, solid academic writing is expected, and in-text citations and references should be presented using APA documentation guidelines, which can be found in the APA Style Guide, located in the Student Success Center.This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Ethical/Legal Aspects Of Management

 

Getting Started

The ability to craft a coherent argument and to express those arguments with others in a discussion are essential skills to encourage productive, active engagement. Discussing an ethical issue with peers or even a supervisor can bring much-needed insight into how the situation should be dealt with. Drawing from other experiences can provide an idea of what is right or wrong or, at the very least, how to address the issue further.

Upon successful completion of this assignment, you will be able to:

  • Examine the key skills involved in ethical negotiating.
  • Develop an ethical culture for team performance.
  • Evaluate methods for encouraging ethical behavior.
  • Appraise situations containing ethical and legal compliance issues.

Resources

  • Textbook: Meeting the Ethical Challenge of Leadership textbook.
  • Website: 7 Quick Tips for Writing a Great Persuasive Essay
  • Video: Ted Talk: How to disagree productively and find common ground

Background Information

Many leaders and employees are not comfortable discussing ethical issues. Ethics topics can feel threatening and an invasion of privacy. Some people may unintentionally offend others or not be aware that their attitudes are unethical.

Arguments move ideas forward, improve concepts, and can even improve relationships.

As a leader, determine what rules or guidelines need to be in place to engage in an ethical debate or negotiation that will help encourage a positive outcome.

You will work to develop a set of rules governing how you feel others should treat one another during ethical discussions.

Instructions

  1. Review the rubric to make sure you understand the criteria for earning your grade.
  2. Read the article 7 Quick Tips for Writing a Great Persuasive Essay.

https://thebestschools.org/magazine/tips-for-writing-persuasive-essay/

3. View the Ted Talk: How to disagree productively and find common ground.

https://www.ted.com/talks/julia_dhar_how_to_disagree_productively_and_find_common_ground/up-next?utm_campaign=tedspread&utm_medium=referral&utm_source=tedcomshare

4. Develop at least five guidelines for negotiating or debating an issue to reach an ethical outcome. Each guideline should be clearly explained and well thought out.

5. Each guideline should discuss what Shadow (Shadows were discussed in Chapter 1 of Meeting the Ethical Challenges of Leadership) it will help to prevent from being exhibited in a debate or negotiation.

6. Your list of guidelines should be at least one full page in length. Be sure to include your name on the paper and use proper grammar and spelling. These guidelines will be used in your discussions in Workshops Four and Five.

7. When you have completed your assignment, save a copy for yourself (name your assignment “LastName _Negotationethics”) and submit a copy to your instructor by the end of the workshop.

 

Getting Started

The ability to craft a coherent argument and to express those arguments with others in a discussion are essential skills to encourage productive, active engagement. Discussing an ethical issue with peers or even a supervisor can bring much-needed insight into how the situation should be dealt with. Drawing from other experiences can provide an idea of what is right or wrong or, at the very least, how to address the issue further.

Upon successful completion of this assignment, you will be able to:

  • Examine the key skills involved in ethical negotiating.
  • Develop an ethical culture for team performance.
  • Evaluate methods for encouraging ethical behavior.
  • Appraise situations containing ethical and legal compliance issues.

Resources

  • Textbook: Meeting the Ethical Challenge of Leadership textbook.
  • Website: 7 Quick Tips for Writing a Great Persuasive Essay
  • Video: Ted Talk: How to disagree productively and find common ground

Background Information

Many leaders and employees are not comfortable discussing ethical issues. Ethics topics can feel threatening and an invasion of privacy. Some people may unintentionally offend others or not be aware that their attitudes are unethical.

Arguments move ideas forward, improve concepts, and can even improve relationships.

As a leader, determine what rules or guidelines need to be in place to engage in an ethical debate or negotiation that will help encourage a positive outcome.

You will work to develop a set of rules governing how you feel others should treat one another during ethical discussions.

Instructions

  1. Review the rubric to make sure you understand the criteria for earning your grade.
  2. Read the article 7 Quick Tips for Writing a Great Persuasive Essay.

https://thebestschools.org/magazine/tips-for-writing-persuasive-essay/

3. View the Ted Talk: How to disagree productively and find common ground.

https://www.ted.com/talks/julia_dhar_how_to_disagree_productively_and_find_common_ground/up-next?utm_campaign=tedspread&utm_medium=referral&utm_source=tedcomshare

4. Develop at least five guidelines for negotiating or debating an issue to reach an ethical outcome. Each guideline should be clearly explained and well thought out.

5. Each guideline should discuss what Shadow (Shadows were discussed in Chapter 1 of Meeting the Ethical Challenges of Leadership) it will help to prevent from being exhibited in a debate or negotiation.

6. Your list of guidelines should be at least one full page in length. Be sure to include your name on the paper and use proper grammar and spelling. These guidelines will be used in your discussions in Workshops Four and Five.

7. When you have completed your assignment, save a copy for yourself (name your assignment “LastName _Negotationethics”) and submit a copy to your instructor by the end of the workshop.

What are three examples of information technologies that could help this company monitor these telecommuters

Answer the following questions in a Microsoft® Word document and save the file on your computer with your last name in the file. (Example: module_04_projects_Jones.doc)

  1. After reading the information presented in this module and other sources, write a one-page paper that outlines five recommendations for improving the privacy of e-mail in an organization. Your recommendations should also highlight ways that minimize or eliminate corporate data leakage.
  2. After reading the information presented in this module and other sources, write a one-page paper that describes GDPR. Describe how businesses may benefit from this compliance. Research three companies that have been sued by the European Union. Which privacy issues were violated by each company?
  3. The admissions office of Southern State University needs a simple and easy-to-follow Web policy document to send to its incoming freshmen. The document should tell students how to behave while on the Web. After reading the information presented in this module and other sources, create a document that includes a 10-item bulleted list highlighting the key issues of which incoming students should be aware.
  4. An oil company in central Texas with more than 2,000 employees needs a document regarding green computing to send to all its key employees. After reading the information presented in this module and other sources, create a one-page document that includes an eight-item bulleted list highlighting the key issues of which all division managers should be aware. Give three examples of information technologies that can play a role in this green computing implementation.
  5. Southern Tech, a major distributor of electronic devices, needs your advice. With more than 1,500 employees who use tablets and smartphones to perform their jobs, the company needs a document highlighting key health-related issues, which it will distribute to its employees to improve efficiency and reduce work-related injuries.

After reading the information presented in this module and other sources, create a one-page document that
includes a five-item bulleted list highlighting key health-related issues of which employees need to be aware. Why could tablets and smartphones potentially create more work-related injuries than desktop computers?

  1. An Internet company in Northern California is receiving frequent requests from employees who want to telecommute. The company’s CTO wants to be flexible and accommodate as many employees as possible. At the same time, the CTO wants to achieve productivity goals and keep to a minimum any legal issues that may arise from this new work alternative. After reading the information presented in this module and other sources, create a one-page document that includes three guidelines that telecommuters need to follow and three guidelines that the company needs to follow to achieve both personal and organizational objectives. What are three examples of information technologies that could help this company monitor these telecommuters?

The Wall Street Journal

In business, sports, politics, and many other fields there are probably countless situations akin to the prisoner’s dilemma where players acting in their own self-interest do not produce an ideal outcome. Likewise, some player dynamics also illustrate other game theory concepts like a game of chicken, credible threats/commitments, and other similar concepts. Use at least one article from The Wall Street Journal to discuss a strategic situation between players that resembled or used any of the concepts above. What could have any of the players done differently to achieve a better outcome?In business, sports, politics, and many other fields there are probably countless situations akin to the prisoner’s dilemma where players acting in their own self-interest do not produce an ideal outcome. Likewise, some player dynamics also illustrate other game theory concepts like a game of chicken, credible threats/commitments, and other similar concepts. Use at least one article from The Wall Street Journal to discuss a strategic situation between players that resembled or used any of the concepts above. What could have any of the players done differently to achieve a better outcome?

Personal Leadership Development

See atachment the one that saids Main_PO1001_WR_Template is the one that has to be finish. all the other attachment are references that you can used for the questions that has been answered and the question left to answer. As you will see I have done all the way to Question Number 4, used the answers to those as reference as well. See atachment the one that saids Main_PO1001_WR_Template is the one that has to be finish. all the other attachment are references that you can used for the questions that has been answered and the question left to answer. As you will see I have done all the way to Question Number 4, used the answers to those as reference as well.

Discuss the GE Model

 

**Background information** – the whole idea of this project is to analyze Walmart’s Strategical position in the retail world. 

It has four major parts to it, this is the fourth part:  in this section we are trying to create a Problem Solving Model with Prescriptive Strategy Action Plan for Walmart Corporation.

Only do 5 and 6, the highlighted topics

Problem Solving Model with Prescriptive Strategy Action Plan for Walmart Corp. 

Data collection & Relevant Facts (overview of situational factors)

1. Defining the problem – Identification of key strategic action item

2. Causes – Supporting rationale from analysis (SWOT, BCG, and/or GE Model)

3. Alternative strategies to achieve key strategic action item

4. Evaluation of alternatives (advantages/disadvantages of each alternative)

5. Decision – Suggested strategy (the best approach) with supporting rationale

6. Taking Action & Following up – Implementation plan for action item

Links that can help

https://www.projectpro.io/article/how-big-data-analysis-helped-increase-walmarts-sales-turnover/109

**Background information** – the whole idea of this project is to analyze Walmart’s Strategical position in the retail world. 

It has four major parts to it, this is the fourth part:  in this section we are trying to create a Problem Solving Model with Prescriptive Strategy Action Plan for Walmart Corporation.

Only do 5 and 6, the highlighted topics

Problem Solving Model with Prescriptive Strategy Action Plan for Walmart Corp. 

Data collection & Relevant Facts (overview of situational factors)

1. Defining the problem – Identification of key strategic action item

2. Causes – Supporting rationale from analysis (SWOT, BCG, and/or GE Model)

3. Alternative strategies to achieve key strategic action item

4. Evaluation of alternatives (advantages/disadvantages of each alternative)

5. Decision – Suggested strategy (the best approach) with supporting rationale

6. Taking Action & Following up – Implementation plan for action item

Links that can help

https://www.projectpro.io/article/how-big-data-analysis-helped-increase-walmarts-sales-turnover/109

Case Strategic Compensation

Write a paper of 2-3 pages in length, not counting the title and reference pages, which you must include:

Guidelines

  • List question # before each answer.
  • Use terms, evidence, and concepts from class readings, including professional business language.
  • Must include a References page.
  • Cite at least one (1) credible, academic, or professional sources for this assignment, outside of the textbook. (Do not use Wikipedia as a source).
  • Format your paper according to APA 7.

Case from Book page 247: A health savings account at frontline PR

Susan Berry just returned from a national conference on compensation and benefits where she attended a

session on health savings accounts (HSAs). Susan is the human resources director at Frontline PR, and the

company has been struggling with the cost of health care insurance. After speaking with several experts at

the conference, Susan now thinks an HSA might be a viable option for the company.

Frontline PR is a public relations firm located in the Northeast that employs close to 150 people in four

different offices. Public relations professionals make up most of the staff, but the company also employs

a complete administrative and operations staff. All of Frontline’s employees work full-time schedules and

are eligible to participate in its health care insurance plan. Frontline currently offers a standard fee-forservices

health care insurance option. The plan has a modest deductible of $300 per year and a 20 percent

coinsurance requirement. In addition, the company offers a flexible spending account (FSA) that allows

employees to set aside pretax earnings to pay for the deductible, coinsurance, and other medical expenses.

Susan is considering offering an HSA along with a high-deductible health insurance plan instead of

the current insurance plan and FSA. At the conference, Susan learned that making such a change could

result in significant cost savings for a company. The high-deductible health insurance plan would cost a lot

less for the company than the standard fee-for-services plan that Frontline currently offers. While Susan

suggests that Frontline make contributions to each employee’s HSA, the overall costs for the health care

benefit would still be less than its current option. Beyond cost savings on premiums, many believe that

consumer-driven health care tends to reduce overall health care costs. Some of the experts Susan spoke to

at the conference stated that when employees have a greater say in their health care decisions, they make

wiser decisions and do not spend as much on health care.

Susan has discussed the HSA option with Frontline’s director of finance, Allison Jones. From the

financial perspective, Allison agrees that the option would be a good step to start controlling health care

costs. However, as an employee who would use the benefit, Allison isn’t so sure that an HSA with a highdeductible

health insurance plan is the right option for the company. Based on Susan’s initial explanation,

Allison didn’t really understand how the HSA worked. Further, she was concerned that she would have to

spend more out of pocket on her own health care.

Susan is convinced that the HSA option would offer a significant cost savings to Frontline. However,

after her discussion with Allison, Susan is still unsure if it is the right path to recommend for her company.

Questions:

10-6. What are some advantages of implementing the HSA option?

10-7. What are some potential disadvantages of the HSA option?