Business Management MCQs

(Enter your answers on the enclosed answer sheet)

1. A humanis an example of a(n) system. Constant interaction with the environment influences the person’s state of existence and future.

a.conditional

b.static

c.inert

d.closed

e.open

2.Which of the following activities performed by an organization indicates that it is conducting a
social responsibility measurement in the socialinvestment area?

a.Puttingin money and human resources to solve community social problems

b.Conducting studies to pinpoint social problems

c.Ensuring worker safety

d.Participating in long-range community planning

e.Dealing fairly with employees and customers

3.. Which of the following is true regarding the majority and minority groups in an organization?

a.The majority group has more people than the minority group.

b.The minority group possesses decision-making power in most organizations.

c.The majority group in any organization lacks social status and acceptance.

d.The minority group can have more people than the majority group.

e.The top management constitutes a minority group that commands decision-making power.

4. In the area of diversity, controlling involves _

a.establishing task forces or committees to explore issues and provide ideas

b.carefully choosing work assignments to support the career development of all employees

c.evaluating the extent to which diversity goals are being achieved

d.the evaluation activities necessary to assess the diversity efforts

e.the selection of the diversity training programs for the organization

5.Which of the following is a characteristic of domestic management?

a.Widely disparate economic conditions

b.National markets varyi ng greatly in population and area

c.Markets at different stages of theindustrial revolution

d.People livingin similarvalue systems

e.Different national sovereignties

6. The phenomenon ofcompromising the quality of a decision to maintain relationships within a teamis referred to as _

a.groupthink

b.scapegoating

c.crowdsourcing

d.brainstorming

e.doublethink

7.Which of the following is true about strategy?

a.Smaller organizations are more precise than large organizations in developing organizationalstrategy in order to meet their goals sooner.

b.Strategy is a general plan developed to reach short-term goals.

c.Organizational strategy focuses on the marketing and financial aspects of a business.

d.Strategy is actually the end result of strategic planning.

e.Research and development are not a part of an organization’s strategy.

8.Which of the following strategy formulation tools was specifically developed to expand on the
BeG Growth-Share Matrix?

a.The critical questions analysis

b.The GE Multifactor Portfolio Matrix

c.Environmental analysis

d.SWOT analysis

e.Porter’s Model for Industry Analysis

9..A firm’s ability to undertake an action is referred to as _

a.competitor motivation

b.competitor capability

c.strategic ability

d.competitor awareness

e.differentiation

10. Which of the following is a planning device as wellas a strategy for organizational control?

a.Rule

b.Policy

c.Program

d.Procedure

e.Budget

11.Which of the following is true regarding Gantt charts?

a.Resource to be scheduled is plotted on the horizontal axis

b.Time is plotted on the vertical axis

c.It is essentially a bar graph

d.Does not establish realistic worker output standards

e.Does not provide an overview of the use of organizational resources

12..Which of the following is one of the three main components of the management system that Weber termed a bureaucracy?

a.A flat organ izational structure

b.Emphasis on the human variable

c.Close, personal relations among organization members

d.A clearly outlined organizational hierarchy

e.Minimum regulations and paperwork

13.According to the contingency viewpoint to designing span of management,the appropriate span of management narrows when _

a.subordinates are physically located close to one another

b.subordinates are carrying out simple functions

c.subordinates’activities need to be synchronized carefully

d.the activities performed by supervised individuals are similar

e.the manager spends little time on planning activities

14.According to the contingency viewpoint to designing span of management,which of the following situations would warrant a relatively wide span of control?

a.Supervising a team of factory workers sewing buttons onto shirts

b.Managing a virtual team of engineers spread across several countries

c.Managing a highly interdependent production team

d.Supervising a team of scientists engaged in complex research work

e.Managing and coordinating the activities of a marketing team