What changes on the managerial level would you recommend for PSI at CVS?
What changes on the managerial level would you recommend for PSI at CVS? McAfee, A. (2005). Pharmacy service improvement at CVS (A). Harvard Business School. Retrieved from https://hbr.org/product/pharmacy-service-improvement-at-cvs-a/606015-PDF-ENG Do you see the problems at CVS justifying a process transformation? Why or why not? Explain using concepts learned about business process re-engineering/transformation What changes on the […]