Discuss on Quality Management

Assignment 1: Discussion—Quality Management

Quality management and control are critical operational management functions and cornerstone elements in the strategy of a successful company.

Using the module readings, the University online library resources, and the Internet, research a company in the manufacturing or service sector recognized for successfully including quality management in its business strategy.

Based on your research, respond to the following:

• Describe the quality challenges that the company used to face. How has the company’s quality improved over the years?
• What is the company doing to convey improved quality in its marketing message? (For example, Ford Motor Company had a marketing campaign “Quality is Job 1” that ended in 2011.)
• Compare and contrast your findings for the company’s strategy using this module’s readings.

By Tuesday, December 9, 2014, post your responses to the appropriate Discussion Area..

Write your initial response in 300–500 words. Your response should be thorough and address all components of the discussion question in detail, include citations of all sources, where needed, according to the APA Style, and demonstrate accurate spelling, grammar, and punctuation

Assignment 2: Required Assignment 2—BPR Case Study

For this assignment, you will create and present a case study based on the information gathered for your literature review developed for RA 1. You may also include any other resources that you consider relevant. Your case study should demonstrate the impact of information technology (IT) on business process reengineering (BPR) processes and illustrate the relationship between the two in international operations. Write a 8-10-page report that addresses the items listed under the Directions section.

Background:

A business process includes activities and tasks that cross functional or organizational boundaries. BPR is a structured approach to analyzing and improving fundamental activities such as manufacturing, marketing, communications, and other major elements. It is expected from the redesign of the business processes to foster sustained improvements in quality, cost, service, lead time, flexibility, and innovation. BPR delivers radical and incremental business improvements through the identification and removal of waste and inefficiency. IT is the most important factor to enable newly redesigned processes; however, BPR does not refer to automating poor processes.

Assignment 1: Discussion—Quality Management

Quality management and control are critical operational management functions and cornerstone elements in the strategy of a successful company.

Using the module readings, the University online library resources, and the Internet, research a company in the manufacturing or service sector recognized for successfully including quality management in its business strategy.

Based on your research, respond to the following:

• Describe the quality challenges that the company used to face. How has the company’s quality improved over the years?
• What is the company doing to convey improved quality in its marketing message? (For example, Ford Motor Company had a marketing campaign “Quality is Job 1” that ended in 2011.)
• Compare and contrast your findings for the company’s strategy using this module’s readings.

By Tuesday, December 9, 2014, post your responses to the appropriate Discussion Area..

Write your initial response in 300–500 words. Your response should be thorough and address all components of the discussion question in detail, include citations of all sources, where needed, according to the APA Style, and demonstrate accurate spelling, grammar, and punctuation

Assignment 2: Required Assignment 2—BPR Case Study

For this assignment, you will create and present a case study based on the information gathered for your literature review developed for RA 1. You may also include any other resources that you consider relevant. Your case study should demonstrate the impact of information technology (IT) on business process reengineering (BPR) processes and illustrate the relationship between the two in international operations. Write a 8-10-page report that addresses the items listed under the Directions section.

Background:

A business process includes activities and tasks that cross functional or organizational boundaries. BPR is a structured approach to analyzing and improving fundamental activities such as manufacturing, marketing, communications, and other major elements. It is expected from the redesign of the business processes to foster sustained improvements in quality, cost, service, lead time, flexibility, and innovation. BPR delivers radical and incremental business improvements through the identification and removal of waste and inefficiency. IT is the most important factor to enable newly redesigned processes; however, BPR does not refer to automating poor processes.